How to Reset Dell Docking Station

You've probably found yourself in a situation where your Dell docking station isn't performing as expected. Before you consider a replacement, have you tried resetting it? It's a vital process that often solves most connectivity issues. First, make sure you've powered down and disconnected all devices. What comes next is a simple yet essential step involving a tool like a paperclip. But, there's a specific technique to it, and overlooking this detail could mean you're not fully resetting the device. Interested in knowing exactly how to execute this to guarantee your docking station runs smoothly again?

Identify Your Dell Model

Prior to resetting your Dell docking station, it's essential to identify its specific model. Dell docking stations, such as the WD19, WD19TB, and D6000, each have unique reset procedures tailored to their hardware configurations. Identifying your model guarantees that you execute the correct steps, avoiding potential mishaps that could impact your device's functionality.

To start, locate the model number of your docking station. This is typically found on the bottom or side of the unit. Flip or turn your docking station carefully to check these areas for a label or embossed text that clearly mentions the model number. It's usually in a format that starts with a letter followed by numbers, like 'WD19'.

Once you've noted down the model number, cross-reference this information with support resources or the user manual specific to your Dell docking station. These resources are invaluable as they contain the precise reset procedure for your model. Remember, using the correct reset process is pivotal. Don't rush this step; ensuring you've accurately identified your model lays the groundwork for a successful reset.

Gather Necessary Tools

To begin resetting your Dell docking station, you'll need a small pointed object, such as a paperclip or pin. This tool is important because the reset button on your dock is typically not accessible by fingers due to its small size and recessed position. You'll find this reset button either on the back or bottom of the docking station, depending on your specific model.

Before you proceed, it's vital to locate this button precisely to avoid any damage to other parts of the dock. Take a moment to visually inspect the docking station, perhaps turning it around to make sure you're targeting the right spot. Once you've identified the reset button, you're ready to use the small pointed object.

Here's how you use it: gently insert the tip of the paperclip or pin into the reset button's tiny hole. You must do this with care to avoid bending the pin or scratching your docking station. You'll need to press and hold the button for a few seconds. This action initiates the reset process, which can help resolve any connectivity or performance issues you've been experiencing with your docking station.

Power Down Your Devices

Before you begin resetting your Dell docking station, it's important to power down your devices.

First, unplug the docking station from its power source to make sure it's completely off.

Then, shut off your computer and any other connected peripherals to prevent any potential data loss during the reset.

Unplug Docking Station

Begin by unplugging the Dell docking station from its power source to guarantee a safe reset. Make sure you've powered down all devices connected to the docking station before you unplug it. This step is essential to avoid any potential data loss or hardware damage.

Next, disconnect any peripherals like keyboards, mice, or external drives. It's important to clear the docking station of all connections to ensure a thorough reset.

Once everything is disconnected, give it a few minutes to fully power down. This waiting period allows the docking station's internal components to reset properly without any residual power that might interfere.

After this, you'll be ready to move on to the next steps in resetting your docking station.

Shut Off Computer

Have you made sure that your computer and all connected devices are shut off? Powering down devices is a critical step before you reset your Dell docking station.

To guarantee any data loss or damage, it's crucial to confirm every component is turned off. Start by shutting off your computer through the operating system to make certain a complete and safe shutdown.

Next, check all peripherals like monitors, USB devices, and others aren't only powered down but also safely disconnected from the docking station. This precaution helps maintain the stability and integrity of the reset process, ensuring no disruptions or malfunctions occur during or after you reset your docking station.

Perform the Reset Process

To reset your Dell docking station, first locate the reset button, which is typically on the back or bottom of the device. This small button is important for addressing connectivity issues that may arise. You'll need a small, pointed object like a paperclip to press it. Carefully insert the paperclip into the reset button's tiny hole and press firmly.

Hold the button down for a few seconds until you see the LED lights on the docking station flash or change color. This visual cue indicates that the reset process has been initiated. You don't need to guess when to release the button; the changing lights are a clear signal that it's time to let go.

Once you've released the reset button, the docking station will begin reverting to its factory default settings. This reset can resolve various problems, such as connectivity issues, display flickering, or unrecognized devices. It's a simple yet effective step to make sure your docking station performs optimally. Remember, after the reset, the device will need a moment to reboot and reinitialize all settings, making it ready for use again without the previous glitches.

Reconnect All Cables

After resetting your Dell docking station, meticulously reconnect all cables, starting with the power supply, to guarantee a stable connection. Make sure the power cable is securely plugged into the docking station and then to a reliable power source. This initial step is important as it provides the necessary power for all functions of the docking station.

Next, focus on the USB cables. You've already disconnected these during the reset process, so now's the time to reconnect them. Plug each USB cable into its corresponding port on the docking station, making sure each connection is tight and secure. Remember, a loose plug can lead to connectivity issues, which you're trying to avoid.

Test the Docking Station

Once all cables are reconnected, power up your laptop or desktop and connect it to the Dell docking station to begin testing its functionality. First, confirm that the docking station is recognized by your computer. You should see it listed under the connected devices in your system settings. If it doesn't appear, double-check your connections and make sure everything is securely plugged in.

Next, test the peripherals connected through the docking station. Try using your keyboard, mouse, external drives, and other USB devices to verify they're all functioning correctly. Pay attention to any lag or disconnection issues, which might indicate a problem with the USB ports.

Additionally, check the video output by connecting monitors through the docking station. Make sure that the display is clear and stable, adjusting settings if needed. This step confirms that the video ports are operational.


Now that you've reset your Dell docking station, you're all set to reconnect.

Start by plugging in all cables securely, ensuring each connection is tight. Power up your devices and connect them to the docking station.

Check that everything—your monitors, USB devices, and Ethernet—are functioning correctly. If any issues persist, re-examine the connections or repeat the reset process.

With these steps, your docking station should be back in top form, ready to support your work efficiently.