What Chromebook Do I Have

To discover what Chromebook you have, start by checking the bottom of your device or its original packaging for the model number. Alternatively, you can open up your Chrome browser and type in chrome://system. There you'll find the 'model_name' entry which gives you your specific model. If you prefer a more detailed breakdown, install the 'Chromebook Recovery Utility' from the Chrome Web Store and select your device's codename within the utility. This extension can also assist you in creating specific recovery media. Knowing your Chromebook's model number reveals further insights into its features, capabilities, and system compatibility.

Identifying Your Chromebook Model

To identify your Chromebook model, you can start by checking the model number located on the bottom of your device or on its original packaging. This number is typically printed on a label or engraved into the casing. It's your quickest shortcut to find your Chromebook's model without needing to boot up the device.

If the model number isn't available or visible, another reliable method is to use the Chrome browser itself. Simply type chrome://system into the address bar. This action brings up a detailed list of system information. From here, scroll to find the “model_name” entry. This section provides the specific name of your Chromebook model, offering a straightforward way to identify your device.

Additionally, you can determine the model by examining the features and capabilities of your Chromebook. For instance, not all models support Linux or Android apps. Checking these compatibility aspects can hint at the model you own. Also, looking up the update expiration date of your Chromebook can help pinpoint the exact model, as different models have varying end-of-life dates. This approach makes sure you're not left guessing about the specifics of your Chromebook model.

Using Chromebook Recovery Utility

To start using the Chromebook Recovery Utility, you'll first need to install the Chrome extension from the Chrome Web Store.

Once installed, you can easily identify your device's model by selecting its codename within the utility.

This tool not only helps in determining your model number but also assists in creating recovery media specific to your Chromebook.

Install Recovery Utility

Installing the Chromebook Recovery Utility, a Chrome extension, allows you to easily create recovery media for your device. Here's how to get started:

  1. Open Chrome Browser: Locate the Extensions icon on your toolbar to access the Chrome Web Store.
  2. Search and Install: Type “Chromebook Recovery Utility” in the search box and add the extension to Chrome.
  3. Launch the Utility: Once installed, open the utility. You'll need to select the codename for your Chromebook to proceed.
  4. Find the Model Number: The model number is displayed under the Chromebook picture within the utility, helping you identify your device as you create the recovery media.

Identifying Device Model

Once you've installed the Chromebook Recovery Utility, you can easily find your device's model number by selecting its specific codename. After launching the utility from the Extensions icon in your Chrome browser, look for the section where you can select your Chromebook's codename.

Upon choosing it, the model number will be displayed under the picture of your Chromebook. This tool doesn't just help you identify your Chromebook model; it also assists in creating recovery media, ensuring you're prepared for any system issues.

Using the Chromebook Recovery Utility provides a quick and accurate method to determine your device's model, making it an essential tool for Chromebook users.

Accessing About Chrome Page

Accessing the About Chrome page on your Chromebook is as simple as opening the Chrome browser and typing chrome://system into the address bar. This is a direct route to uncovering a wealth of information about your system, specifically tailored for Chromebooks. Here's what you'll find:

  1. Model Number: Look for the 'model_name' section. This is where your Chromebook's specific model number is listed, making it easier to identify the exact device you own without needing any extra tools or software.
  2. Hardware Information: This section details the hardware components of your Chromebook. It's not just about the model number; you'll also gain insights into other vital hardware specifics that define your device.
  3. System Overview: The page provides a detailed overview of your system's status and health. It's a central hub for monitoring the performance and operational aspects of your Chromebook.
  4. Easy Access: No additional steps or complications; just a straightforward typing of a URL gives you all the details you need about your Chromebook. It's designed for efficiency and ease of use, ensuring that you don't waste time going through multiple menus.

Installing Cog Chrome Extension

After exploring the About Chrome page, you might want to install the Cog Chrome Extension to get even more detailed hardware information about your Chromebook. This tool is particularly useful if you're trying to gather system information necessary for identifying your Chromebook's model number.

To install the Cog Chrome Extension, first, open the Chrome Web Store on your Chromebook. In the search bar, type 'Cog Chrome Extension' and hit enter. You'll see the Cog extension in the search results. Click on 'Add to Chrome' next to the extension. A confirmation window will appear; click 'Add extension' to proceed. The installation will complete in a few seconds, and you'll see the Cog icon appear in your Chrome browser's extension area.

Once installed, click on the Cog icon to launch the extension. It will display a detailed breakdown of your Chromebook's hardware, including the processor name (CPU) and the amount of RAM installed. These details are essential as they help you narrow down your search when trying to determine the specific model of your Chromebook. Remember, the more specific the hardware information, the easier it's to pinpoint your model number.

Interpreting Model and Serial Numbers

When you're trying to identify your Chromebook, it's important to understand both the model and serial numbers.

You can locate the model information to pinpoint the type of Chromebook you own, which assists in finding the right specifications and support resources.

Decoding the serial number helps verify product details, confirm ownership, and understand warranty status, making it vital in managing your device effectively.

Locate Model Information

To accurately determine the type and specifics of your Chromebook, you'll need to locate and interpret its model and serial numbers. Recognizing your model number specifically can pinpoint exactly which Chromebook you have. Here's how you can find this crucial information:

  1. Check the Bottom Case: Often, the model number is printed on a label on the bottom of your Chromebook.
  2. Look on the Packaging: If you've kept the original box, you'll find the model number listed there.
  3. Device Settings: Access your Chromebook's settings and look for 'About Chrome OS' at the bottom of the menu.
  4. Use a Search Engine: Enter the potential model number into a search engine for detailed information about your device.

Decoding Serial Numbers

Understanding how to decipher your Chromebook's serial number can reveal important details about its production and specifications. Each serial number is unique to your device, serving as a vital identifier beyond just the model type. It not only helps in verifying ownership but also in accessing warranty information and providing proof in the event of theft or when reporting to the authorities.

If you're unsure where to find this number, check the sticker on the device's packaging or directly on your Chromebook. Alternatively, you can press ALT + V at the sign-in screen or navigate to chrome://system and look under vpd_2.0. Knowing how to interpret these numbers ensures you're well-informed about your device's background and warranty coverage.

Verify Product Details

Now that you know how to locate your Chromebook's serial number, let's explore how to interpret both the model and serial numbers to verify your device's specific details. Understanding these numbers can greatly enhance your ability to manage and maintain your Chromebook efficiently.

  1. Model Number: Identifies the type of Chromebook you own, important for knowing compatible accessories and the operating system updates.
  2. Serial Number: A unique identifier that allows you to access warranty information, confirm ownership, and review repair history.
  3. Verification: Use these numbers to verify product authenticity and make sure you're receiving the correct support.
  4. Troubleshooting: Helps in diagnosing issues accurately, ensuring quicker and more precise service solutions.

Troubleshooting Common Issues

When you encounter issues with your Chromebook, start by checking the model and OS version as these details are essential for effective troubleshooting. Press the 'CTRL', 'Search', and 'Esc' keys together, much like you'd use the Windows key on other computers. This command opens the diagnostics window that provides details vital for identifying what could be wrong with your device.

Once the diagnostics window is up, look for the ChromeOS version and the model's code name displayed there. For instance, knowing whether your Chromebook is the 'Voxel' model, like the Acer Chromebook Spin 713, can be particularly valuable. Capture this information by saving the test details directly from this window into a text file. This file can be handy if you need to share these details with support teams or refer back during further troubleshooting.

If the keyboard shortcut doesn't work, don't worry. You can still check your purchase information or look for a label on your device that often includes the model number. Each method ensures you're equipped with the right information to tackle any issues effectively.


Now that you've explored several ways to identify your Chromebook model, you're well-equipped to handle any related issues.

Whether you used the Chromebook Recovery Utility, checked the About Chrome page, installed the Cog extension, or deciphered the model and serial numbers, you've got all the tools you need.

If you run into snags, revisit these steps to troubleshoot effectively. Remember, understanding your device's specifics enhances your usage and troubleshooting capabilities. Keep this guide handy for future reference!